Unit Zero – Sample Unit

Introduction Administrative and technical support

 
The VLE has a message facility by which you can submit general administrative queries relating to your studies on the Information Security programme. Your messages will be confidential, meaning that other students will not be able to see what you have written. Such queries might concern dates for online seminars or examinations, personal problems affecting your studies (such as language difficulties), financial or social problems, advice on further modules of study, etc.

If you are having trouble with technical issues such as accessing any of the study materials or discussion areas then you can use the message facility in the VLE to get user support.

The staff at the External Programme will answer any questions you have about fees, examination entry, registration, changes of address, despatch of materials and other administrative procedures.

 
   
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