Service
Status - Past Outage List:
| Type: |
Description: |
Notes: |
Cleared: |
 |
| Network |
RESOLVED IT Service Desk Phone Extension 4321 - service now restored |
Closing |
8/2/2012 |
|
| Network |
UPDATE - Partial service resumed - Internet Access in Runnymede Unavailable |
Full service resumed. Call closed. |
8/2/2012 |
|
| Software |
Problem with Online Printing payments - accounts are not being credited |
Full automated service has been restored |
7/2/2012 |
|
| Network |
Advanced warning of upgrade work to our Telephone System |
Work completed |
6/2/2012 |
|
| Network |
Loss of telephone service at Kingswood Hall - update - BT engineers are still investigating this fault. |
BT cleared fault on a switch and processor in their exchange and removed the diversion to Founders Reception. Normal service was resumed at 10.15 this morning |
2/2/2012 |
|
| Network |
Advance Notice for Bedford Square Network Outage 24/1/12 |
Work completed |
24/1/2012 |
|
| Network |
Currently an intermittent fault on Service Desk phone no 4321 (both internal and external) |
Resolved by engineer |
19/1/2012 |
|
| Network |
Partial Wireless Network outage 09:40 - 10:20 Weds 18th January |
There was an outage of part of the wireless network between 09:40 and 10:20 this morning.
All services are now fully operational.
Please accept our apologies if you experienced difficulty trying to use a wireless college connection between the above times.
Kind regards,
IT Service Desk |
18/1/2012 |
|
| Software |
Printing Online Payment system issue - RESOLVED |
Resolved.
|
10/1/2012 |
|
| Software |
Moodle Service went down approx 11:14 this morning. NOW RESTORED |
Service has been restarted.
Systems team investigating root cause. |
9/1/2012 |
|
|
Last updated Wed, 23-Mar-2011 9:28
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Royal Holloway, University of London, Egham, Surrey TW20 0EX Tel/Fax +44 (0)1784 434455/437520
