Confirmation of student status


 

The Student Enquiries Desk can provide letters for current students to confirm their student status at Royal Holloway.

The letters are printed on headed paper and confirm your programme of study, your start and expected end dates, your personal and forwarding address, and your mode of attendance. The letters are stamped and signed by the Student Administration Manager.

Student Status Letters can be used for a variety of purposes including:

Council Tax exemption

If you live in university halls, or in a house where everyone is classed as a full-time student, you’ll be exempt from paying Council Tax.

You’ll usually be considered a full-time student for Council Tax purposes if you are enrolled to attend a course of education lasting for at least one academic or calendar year - and which you are normally required to attend for at least 24 weeks out of the year and study for at least 21 hours per week during term time.

For more information about students and Council Tax please click here|.

Students who are registered as part-time, writing-up previously part-time, deferred assessment or re-sit not in attendance are not eligible for Council Tax exemption. Students who are registered as repeat in attendance are eligible for Council Tax exemption, provided they are repeating a minimum of 60 credits.

Students who are registered as writing-up previously full-time and are in their 1st year of this status, are required as per the Code of Practice to undertake an average of 21 hours of study a week for a minimum of 24 weeks of the year. As such they are eligible to apply for Council Tax exemption. Once they have completed their 1st year of writing up or have submitted their thesis (whichever is sooner) they are no longer eligible for Council Tax exemption. If you submit your thesis within 24 weeks of the anniversary of your start date, in your 1st year of writing-up, you should notify your local council of the date of submission as you will no longer qualify for exemption.   

The College provides a list of students and their mode of study (e.g. full-time) to Runnymede Borough Council for Council Tax assessment purposes, therefore if you live in the Runnymede area you may not need to request a letter to prove your student status unless you receive a Council Tax bill.

If you are requesting a letter for Council Tax purposes please ensure you provide the name of the Council you are applying to for exemption (e.g. Spelthorne Borough Council) as the letter must be addressed directly to them.

Opening a bank account

If you are requesting a letter to open a bank account, please ensure you provide the name and address of the bank you would like to open the account with as the letter must be addressed to the manager of the branch.

It is important that your personal address on Campus Connect| is up to date and shows where you are living during term time in the UK. The bank will not accept the letter if your personal address is overseas.

If you are opening an account with Santander you do not need to request a Student Status Letter. They will accept your College Card as proof of enrolment.

Visa applications for family or friends to visit you in the UK

If you would like to invite a friend/family member to visit you here in the UK you will need to confirm their name, relationship to you and duration of their visit for us to include in the letter.

Application for a Tourist/Travel Visa

If you are applying for a Tourist or Travel Visa for outside the UK, please ensure that you provide the details of the embassy or consulate you are applying to as the letter will need to be addressed to them.


How can I request a Student Status Letter?

If you need a Student Status Letter the easiest way to make the request is online here|. Request Forms will be processed in 1 to 2 working days and you will be given the option to:

(a) have the letter posted to either your personal or forwarding address (as registered on Campus Connect|),

(b) to collect the letter from the Student Enquiries Desk (you will receive an email to let you know when the document is ready for collection). Or,

(c) to have a scanned copy emailed to your Royal Holloway account (if you do not need a hard copy of the original document).

Alternatively you can request a Student Status Letter over the counter at the Student Enquiries Desk but please note you will be required to wait for the document to be produced.

Proof of Award/Study Letters for former students and all transcript requests

Letters for former students, and transcripts of results for both former and current students should be requested through the Online Store|. For more information please click here|.

 

If you are a pre-employment screening, recruitment or other external agency and you need to confirm the attendance dates of a current student please email: student-enquiriesrhul.ac.uk| or fax +44 (0)1784 276164.

Please note that we cannot release any information unless you include a copy of the student’s signed authorisation. Requests made without signed authorisation from the student will be delayed until authorisation has been received.

To assist us in processing your request, please include the following details:

Name
Date of birth
Programme of study
The current turnaround time is 2-5 working days.

If you need to verify the attendance dates and award details of a former student please click here|.

We can authorise a variety of forms to verify your enrolment at the University including:

  • Career Development Loans
  • Certificate of continuation of studies for the purpose of the granting of family benefits (E 402)
  • Student Finance Application for grants for part-time study
  • CSN Study Assurance

Just bring the completed form to the Student Enquires Desk in the Windsor Building with your College Card.

 Any forms regarding a US or Canadian Loan must be verified by the International Funding Co-ordinator| in Founder's West 139 and cannot be completed by the Student Enquiries Desk.

Enrolment certificates for Study Abroad, International Exchange and Erasmus students should be completed by the Administrative Officer for Visiting Students in the International Building, room IN008.

 

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19/06/2013
 
Contact us:

The Student Enquiries Desk

Monday to Friday

9:30am-4:30pm

Email: Student Enquiries|

Tel: +44 (0)1784 276641