For students > Student fee payments

Fee Payment

All students studying with Royal Holloway need to make arrangements to pay their tuition fees in order to complete their enrolment. On these pages you will find information to assist you in paying your fees (tuition or accommodation) or on what action you need to take if you have a sponsor or are arranging Student Finance. 

In this section you will find details of all acceptable methods of paying both tuition and accommodation fees. Students can view current invoices, make a payment and view their payment history on the finance page of Campus Connect|.

 

Online payments by debit/credit card

There are two routes online for paying fees:-

  • Epay  (9 digit student number and date of birth required) suitable for payments by family members etc.
  • Campus Connect (username and password required) for students only

Telephone payment line ; +441784 414099 Monday - Friday 9am - 4pm (9 digit student number and student name required)

Please note we do not accept American Express and Diners cards

When you make a payment via Campus Connect or Epay your payment record on Campus Connect will be updated the next working day. If you have not allocated your payment to any particular invoice your payment will be allocated by us in due course. Please do not contact us to advise us your payment is showing as 'unallocated'. Payments received after the invoice due date will incur a late payment charge as detailed in the Student Fee Regulations|

 

Travelex International Money Transfer

Royal Holloway understands that making international payments can be a long, costly and complicated process. That’s why we have teamed up with Travelex to offer you a cost effective and simple way to pay your tuition fees using your home currency. Click here for details on how to use this service(pdf).|

 

Bank Transfer

If you are making your payment by Bank Transfer please ensure your payment is processed by your bank at least 5 working days before your invoice due date. You can check your payment has been received on your Finance page of Campus Connect.  |

The College bank details are:

 

Bank Name:

National Westminster Bank, Egham, Surrey, TW20 9EU

Sort Code:

60 07 33

Account Number:

02325330

Account Name:

RHBNC

BIC:

NWBK GB2L

IBAN:

GB82 NWBK 6007 3302 3253 30

 

To ensure there is no delay in allocating your payment please ask your bank to quote:

  • The student's name
  • Student's 9 digit ID number
  • What the payment is for (e.g tuition instalment, full fee, accommodation etc)
  • And to make the transfer with all handling charges for the account of the remitter/payer.
    Payments received after the invoice due date will incur a late payment charge as detailed in the Student Fee Regulations.

 

Cheques or Banker's Draft

Cheques or banker's drafts may be sent by post (please do not mail cash and/or travellers cheques). Please make cheques payable to" RHBNC" or "Royal Holloway University of London" and send to:

The Student Fees Office, FW143 Founders Building, RHUL, Egham, Surrey, TW20 0EX.

Please ensure you have written your Student ID number on the reverse of the cheque and that cheques are posted by first class post at least 5 working days before an invoice due date. Payments received at Royal Holloway after the due date will incur a late payment charge as detailed in the Student Fee Regulations|.

Cheques/drafts must be drawn on a UK bank account in GB Sterling. We do not accept Eurocheques or cheques drawn on an overseas bank.

 

Cash

Payment in cash can be accepted at the Cash Office (next door to the Fee Payment Centre) upon your arrival, but this option is not encouraged and we strongly recommend that you do not bring large amounts of cash onto the University Campus.  

You will find here details of options available for the payment of tuition fees at Royal Holloway. 

Payment in full

If paying your fees in one amount you must ensure you payment is made at or before enrolment. 

 

Early Payment Discount

Research students with personal tuition fee liabilities re/enrolling on programmes with a start date within the Summer term (commencing April 2012) are eligible to receive an early payment discount on their tuition fee payment if the College receives payment of the full year's fee (i.e the full fee less the appropriate discount amount) and if on line sign up has been completed on or before 2nd April 2012. Both of these criteria must be fufilled to be eligible for the discount. 

 

Tuition Fee Instalments 

These instalment plans are not applicable to Home/EU undergraduates (Please go to Student Finance|

You can opt to pay your fees in instalments. There is a charge for this, which must be paid with the first instalment. The first instalment is always payable at, or before, enrolment; it cannot be postponed.

Applying to pay tuition fees by instalments

Please note you must pay the first instalment inorder to enrol. Your instalment application will not be approved until you have paid.

 

Home/EU undergraduate fees and Student Finance

 

Self financing Home/EU undergraduates

Home/EU undergraduates not using a student finance loan or paying early to receive a discount, can opt to pay by two or three equal instalments. You do not need to complete an agreement form and there is no charge for this. The standard fee for Home/EU undergraduates for 2011-12 is £3375 and this will be automatically split into three instalments of £1125 on the finance channel of Campus Connect|. The first payment will be due in order to complete enrolment and subsequent payments will be due in the first week of the following two terms. 

Tuition Fee Loans

The tuition fee loan is provided by the Government and enables undergraduates (both new and existing) to avoid having to pay their tuition fees at the start of the course, or while they are studying. Tuition fee loans are non means-tested and are available to Home and EU undergraduate students up to the amount charged by the university - £3375 in 2011-12. Partial loans are possible. 

Terms and conditions are applied by Student Finance England (SFE) to periods of repeat study and prior study at a different university. It is important that students within this category contact SFE to establish their eligibility before they complete their enrolment with the university.

The tuition fee loan is provided by the Student Loans Company (SLC) but is separate, and should be distinguished from, the basic Student Loan for living costs (maintenance) which is also applied for through Student Finance England (SFE). Once the fee loan is set up, SFE will inform the university that they will be settling the fees direct (up to the level of the loan) on behalf of the student.

If, at registration, you are unable to provide the university with written confirmation from Student Finance England that you have applied for the full tuition fee loan you will be expected to make a payment towards your fees to complete your enrolment.

Click here for details on applying for a loan|.

Student Loans and Grants for living costs (maintenance)

This section relates only to maintenance living costs which is paid each term to UK undergraduate students.

Student loans are administered by Student Finance England (SFE) in conjunction with the Student Loans Company (SLC).

When your application is approved, SFE will send you a Student Finance Entitlement letter with a payment timetable that tells you how much your payments will be and when they will be paid to you. The letter will also provide a breakdown of any grant (non repayable) or other payments you may be due (including payments being made direct to the university for tutition fees if you have applied for a tuition fee loan).  You should bring these documents to university for reference when you start your course - they will assist us in completing your enrolment which will speed up payment to you (see below).

Your student loan payment for the year will be released once the university has advised the SLC that you have completed your enrolment. This process is called 'Confirming Attendance' and the university will do this automatically once we hold the SFE data for you and you are regarded as fully enrolled. No other action is necessary on the student's part. It is not necessary to present a Student Entitlement letter to us to receive your loan.

Click here for details on applying for a loan|.

Click here for advice and guidance on financial matters and suppor|

   

Fees paid by a Sponsor

Tuition Fees paid by a Sponsor 

If a third party e.g. employer or funding body (other than Student Finance England) is paying part, or all of your fees we must see the original letter confirming the level of your support, before you start your programme, as we will need to issue an invoice to your sponsor. It is important that this letter is sent to us as soon as possible. Please send to Student Records and Enrolment Section, Student Administration Centre, Royal Holloway University of London

If ,at registration, the online information is showing the full fee is payable by you, you should still complete online sign up but it will not be possible to complete your enrolment until a formal sponsor's agreement has been seen and recorded by us. If your employer requires a Purchase Order please ensure we are provided with the necessary information in good time.

In addition could you please email Student Fees| with a contact name, telephone number and email address within your sponsor organisation to ensure invoices are dealt with promptly.

Please note that when a sponsor does not settle an invoice , within a reasonable time, the fee liability will revert to the student and therefore providing us with timely and accurate information is essential. Should you have a question regarding the format of the fee invoice / statement, or have difficulty accessing it, please e-mail Student Fees|

 

Royal Holloway Scholarship

Tuition Fees paid by a Royal Holloway Scholarship

You will find details of your fee award in your award letter issued by your Faculty. If your award includes the payment of your fees in full you need take no further action. If your award is for part payment of your fees you will need to arrange to make payment of the remaining balance or the first instalment against the remaining balance on or before enrolment. If you wish to pay your contribution in instalments or wish to use any maintenance award towards your tuition or accommodation fee payments please contact Student Fees| as soon as possible to make the necessary arrangements.

Please note that students using College awards to pay their fees are not eligible for an early payment discount.

 

   

Frequently Asked Questions

You will find in this section some general frequently asked questions about student fees and fee payments. Click here| for more enrolment specific and student loan/finance questions.

Fees and Fee Payments

How much are my tuition fees?

The invoice for your fee for the current academic year should be showing in the Finance Channel of Campus Connect|. If your fee has not yet been billed for the latest academic year you can find details of undergraduate| or postgraduate| fees on the appropriate pages. If you still need clarification you can email student-records@rhul.ac.uk|.

How do I obtain a Tuition Fee Invoice?

A formal invoice/statement of the tuition fee payable for the year can be accessed via the Finance Channel of Campus Connect|. This is not a 'Statement of Account' and will not show payments already made but will show the fee payable by the individual student after any sponsor/third party contribution has been deducted. If you require a hard copy version please print out the document.  Royal Holloway no longer routinely prints and dispatches paper tuition invoices. Your current fee payment situation can be seen at any time in the same Campus Connect| location 

How do I make a fee payment?

The preferred method of payment is by debit or credit card via Epay| or Campus Connect| (the latter for students use only). Click here| for details of all acceptable methods of payment.

I wish to pay by bank transfer. What are the College bank details?

Both tuition and accommodation fees can be paid by bank transfer. When instructing your bank please make sure they quote the student name and 9 digit id number. Click here| for the College bank details.

International students may also be interested in the Travelex Money Transfer Service|

Can I pay Tuition fees by instalments?

You can opt to pay your fees in instalments in most cases. This arrangement needs to be selected at the start of the programme and there is a charge for this, which must be paid with the first instalment. The first instalment is always payable at, or before, enrolment; it cannot be postponed. For more details go to the Payments Options tab at the top of this page.

My fees are being paid by a sponsor. What should I do?

If a third party e.g. employer or funding body (other than Student Finance England) is paying part, or all of your fees it is important that we see the original letter confirming the level of your support as soon as possible. Please send to Student Records and Enrolment Section, Student Administration Centre, Royal Holloway University of London. More detail can be found on the Payments Option tab at the top of this page.

When do I have to pay my accommodation fees?

The due dates for your fees for College accommodation can be found on the copy of your contract, on the invoice raised at the beginning of your occupation and on the finance channel of Campus Connect|. In general the first invoice is due for payment ten to fourteen days after you are expected to occupy the room and subsequent payments are due the first week of the following terms. If you are unable to make your payment on time please contact Student Fees.|

How do I obtain an Accommodation fee invoice?

The invoice for the full contract period for your stay in College accommodation will be emailed to you at your College email address once it has been created. A copy of your invoice can also be viewed and printed off at any time from the finance channel of Campus Connect|. Royal Holloway no longer routinely prints and dispatches paper accommodation invoices.

Why have I been charged a late payment charge?

If you fail to make payment of Tuition and/or Accommodation fee payments by the invoiced or advised due date(s) you will incur a late payment charge as described in the Student Fee Regulations|. A separate administration charge of £20 will be made for cheques returned unpaid.

Students who fail to pay their fees (or other debts) may, after notice, have their College Registration cancelled, their names removed from university registration lists and be required to leave. This will not remove the liability to pay the amounts owed. It is therefore important that if you are having difficulty meeting a payment deadline that you either speak to a member of staff at the Fee Payment Centre (see 'Contact Us') or email Student Fees|.

 

Bursaries and College Awards

Am I eligible for an Undergraduate Bursary?

The bursaries and scholarships you are entitled to will vary depending on your current fee and residency status. For information on these bursaries plus those that all undergraduate students may be entitled to apply for click here|.

When will I receive my Undergraduate Bursary/Scholarship?

You can find the Undergraduate Bursary payment dates for the current year here|. You should regularly check your College email and the Message of the Day on Campus Connect for updates and in order to receive your award on time please make sure your bank account details are up to date by using the finance channel of Campus Connect|

How will I receive my College maintenance?

Maintenance award payments are paid directly into student's bank accounts on a quarterly basis. The first payment will be released once online sign up and enrolment has been completed. If you wish to allocate any of your award towards your tution or accommodation fees or need to submit/amend your bank details please contact Student Fees|.

If you have a question regarding Research Council maintenance payments please email Research Finance|

The timetable for College maintenance payments for 2011-12 is as follows:-

 

1st Quarter

Returning Students who have completed online sign up by 2nd September 2011

New Students enrolling 19th to 23rd September 2011

Payments will be made each week from 10th October onwards for students completing online sign up and enrolment after 23rd September.

 

BACS payment – 26th September 2011

BACS payment - 10th October 2011

2nd Quarter

BACS payment – 19th December 2011

3rd Quarter

BACS payment – 26th March 2012

4th Quarter

BACS payment – 25th June 2012

 

  

 

Click here for a copy of the current Student Fee Regulations|.
 

Where to find us

Explore

Fee Payment Centre

Student Fee payments and enquiries can be dealt with at the Fee Payment Centre - Founder's West 141 (FW141)

Opening hours

Monday to Friday

Term time : 10:00 to 16:00

Out of term time:

11:00 to 14:00

 

Contact us

 

Tuition Fee amount & Enrolment enquiries;

student-records@rhul.ac.uk|

Fee status enquiries & questionnaires;

admissions@rhul.ac.uk|

Fee Payment queries;

student-fees@rhul.ac.uk|

Undergraduate Bursary enquiries;

bursaries-scholarships@rhul.ac.uk|

 

Student Fees Office Fax:

 ++44(0)1784 434815

Debit/Credit card payments

Monday to Friday - 09:00 to 16:00

++44(0)1784 414099