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IT > Student IT FAQs

Student IT FAQs

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Attachments - Is it safe to open e-mail attachments even though I have anti-virus software installed?

Rejected email - What can I do?

Suspicious emails - What should I do?

Spam email - How can I avoid it?

Outlook Live - Where can I get help?

Filtering incoming email - How do I set this up?

Emailing other people at Royal Holloway - How do I find their email address?

Web pages on the (W:) drive - How do I view these over the Internet?

Previous versions of a file on the (Y:) drive - can these be retrieved?

Restore deleted files and folders on the (Y:) drive - how do I do this?

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Getting help 

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Visit: tlc@bedford| for students

Laptop & mobile device support*:
Bedford Library Room 204

Mon:
12:00-15:00, 17:00-21:00 
Tues:
11:00- 15:00, 17:00-21:00
Weds & Thurs:
12:00-16:00, 17:00-21:00
Fri: 12:00-16:00
Sat & Sun: 12:00-17:00

* Term time only
 

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