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Fee Assessment Information

For Applicants to Royal Holloway University of London

Download the FEE STATUS QUESTIONNAIRE!

Please note, that in order to download the Fee Status Questionnaire you need to install Adobe Acrobat Reader. If you do not have this already, please click here to visit the Adobe Acrobat free download site.

Areas Covered: (Click on the questions to view answers)

• Who needs to submit a fee status questionnaire and when?
• Who assesses my fee status questionnaire?
• Where to check for the result of your assessment
• Where and how to appeal against an assessment
• Useful Documents
• Who to contact for further advice
• Deadlines

Who needs to submit a fee status questionnaire and when should I submit one?

Your fee status will be provisionally assessed on the information supplied on your application form. If you disagree with this initial assessment then please complete a fee status questionnaire and send it in accompanied by photocopies of any relevant documentation to: The Admissions Office, Royal Holloway, Egham, Surrey, TW20 0EX.

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Who assesses my questionnaire?

A fully trained member of the Admissions team will assess your Fee Status Questionnaire, once received. The Admissions Office follows guidelines suggested by UKCISA. The University seeks to make fair and accurate judgments at all times. Should we require further information, we will contact you in writing.

Please note that we cannot enter into a discussion about fee status assessment over the telephone or email as we must have all the paperwork here.

Please also note that if you do not submit the necessary documents, this will delay a fee assessment being made and therefore possibly delay your future enrolment to the University.

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Where can I find the results of the assessment?

You will be able to view the outcome on the status checker. At this page, you will need to input your personal Student Reference number, which is located at the top of your offer letter. Once you have determined your fee status, you will be able to look-up on our Financial Information pages, the amount for which you will be invoiced.

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How to appeal the fee status decision

Should you wish to appeal the decision that has been made, please contact the Admissions Office for further advice. Alternatively, you may wish to consult the UKCISA or British Council websites for further information.

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What documents should I submit?

Some applicants will need to submit documentary evidence supporting their fee status questionnaire. Please note that not all applicants will need to submit these documents. Typically, this would apply to students who have not always resided in the UK, are not British Citizens, or who have been absent from the UK for a significant period of time. This would also apply to non-EU International students who wish to claim Home / EU status for fees. The documents may be one or more of the following:

• Photocopies of your passport or proof of citizenship
• Proof of Indefinite Leave to Remain / Right of Abode
• Proof of Exceptional Leave to Remain / Enter / Humanitarian Protection / Discretionary Leave or Proof of Refugee status
• Utility bills dating back three years up to the 1st September of your proposed entry year with the University
• In certain circumstances, we may also request a letter from your parents' employer, should your parents work have taken you out of the UK on a temporary basis

Where photocopies of documents have been provided, applicants will be expected to show the original documents at enrolment.

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Who should I contact for further advice?

Should you require any further advice, we would recommend that you contact UKCISA in the first instance. UKCISA are an independent charity that advises institutions on fee status in compliance with current legislation. UKCISA have a comprehensive website with full information. In addition, they offer a student helpline for those students who need further guidance. It is open from 13:00 to 16:00 hours (British time), Monday to Friday on: +44 (0) 20 7107 9922.

If you are not currently in the UK, you can write to UKCISA at:

The Advice and Training Team
UKCISA
9-17 St Albans Place
London
N1 0NX
United Kingdom

What is the deadline for submitting a Fee Status Questionnaire?

We recommend that if you disagree with our fee assessment you should send in a Fee Status Questionaire before the 31st July.

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