Your fee status will be provisionally assessed on the information supplied on your application form.
If you disagree with this initial assessment then please complete a fee status questionnaire and send it with photocopies of any relevant documentation to The Admissions Office, Royal Holloway, University of London, Egham, Surrey, TW20 0EX or by email to Admissions.
Who assesses my questionnaire?
A fully trained member of the Admissions team will assess your fee status questionnaire, once received. The Admissions Office follows guidelines suggested by the UK Council for International Student Advice (UKCISA).
The College seeks to make fair and accurate judgments at all times. Should we require further information, we will contact you in writing.
Please note: we cannot enter into a discussion about fee status assessment over the telephone or email as we must have all the paperwork here.
Please also note that if you do not submit the necessary documents, this will delay a fee assessment being made and therefore possibly delay your future enrolment to Royal Holloway.
Where can I find the results of my assessment?
You will be able to view the outcome on the status checker. At this page, you will need to input your personal student reference number, which is located at the top of your offer letter.
How to appeal the fee status decision
Should you wish to appeal the decision made, please email Admissions for further advice.
Alternatively, you may wish to consult the UKCISA website for further information.
What documents should I submit?
Some applicants will need to submit documentary evidence supporting their fee status questionnaire. Not all applicants will need to submit these documents.
Typically, this would apply to students who have not always lived in the UK, are not British citizens, or have been absent from the UK for a significant period of time.
This would also apply to non-EU International students who wish to claim Home / EU status for fees. The documents may be one or more of the following:
photocopies of your passport or proof of citizenship
proof of Indefinite Leave to Remain / Right of Abode
proof of Exceptional Leave to Remain / Enter / Humanitarian Protection / Discretionary Leave or Proof of Refugee status
utility bills dating back three years up to the 1 September of your proposed entry year with the College.
In certain circumstances, we may also request a letter from your parents' employer, should your parents' work have taken you out of the UK on a temporary basis.
Where photocopies of documents have been provided, applicants will be expected to show the original documents at enrolment.
Who should I contact for further advice?
UKCISA publish comprehensive guidance notes on fee status. We would recommend that you take a look at their website for further information before completing the fee assessment questionnaire.
What is the deadline for submitting a fee status questionnaire?
We recommend that if you disagree with our fee assessment you should send in a fee status questionnaire before 31 July.