FAQs

For UCAS purposes, Royal Holloway University of London is recognised as RHUL, code R72. We have no campus code as we are based on one campus.

Postgraduate students should include with their application an official academic transcript. This is an official document from your last institution that illustrates your degree results or current grades. This needs to bear an official stamp from your university. Unfortunately, your own summary of your grades, such as you would document on a CV, is not acceptable.

A query relating to course details such as what subjects will you study and what the time-table might be should be directed to the departmental admissions tutor for undergraduate courses or the programme director for postgraduate courses. Contact details can be found on the relevant departmental web pages|

However, any queries relating to your application to a course, should go to the relevant faculty admissions officer|

If you would like to attend a College open day, please visit our open day webpage| for details.

For a specific departmental open day, you should contact the department| concerned.

Undergraduates:
Depending upon the course you apply for our English language requirements vary between IELTS 6.0 overall to IELTS 7.0 overall with no subscore below 7.0. For further advice contact the appropriate faculty admissions officer|.

Postgraduates:
For arts and social science courses you will be expected to have achieved IELTS 6.5 overall with 7.0 in writing. For science courses, you will need to achieve 6.5 overall.

Royal Holloway welcomes many students on exchange programmes each year. If you would like to find out more information, please take a look at the International pages or contact studyabroad@rhul.ac.uk| 

Your Confirmation of Acceptance of Studies (CAS) reference number will be sent to the email address you have provided in your application:

Undergraduates:
You will receive your CAS reference number once you have an unconditional offer which you have accepted as your firm choice.

Postgraduates:
You will receive your CAS reference number once you have an unconditional offer which you have accepted by either returning the offer reply form or paid a tuition fee deposit. Deposits are only payable for taught Masters in the departments of Management, Media Arts and Drama.

Please note that if you have been issued a conditional offer the conditions of the offer must have been met before we can issue your CAS reference number.

Further information about applying for a student visa is available on the Royal Holloway International| webpage.

For a letter to open a bank account in the United Kingdom, you will need to contact the Student Administration Centre, once you have formally enrolled with the College at the start of the new academic session and once you have collected your College Card, which is your proof of enrolment. The Admissions Office is unable to provide these letters as we are not an authorised signatory with UK banks.

This very much depends on the stage in the application cycle and if your department decides to interview. Not all applicants are interviewed. For undergraduates, you should expect to receive a decision within four weeks, or at the very least notification to attend an UCAS visit day. If you have not heard by the end of this period, please contact the department directly.

For postgraduate applications, the application process is considerably hindered if you do not supply a complete application to the Admissions Office. Please do not send your application to the department. Your application should include a fully completed application form, two academic references, and an academic transcript. Some departments also request samples of written / practical work. For all PhD applications, you should include a detailed research proposal to enable the department to identify an appropriate supervisor. A complete application should enable the department to make a decision within four weeks. If you have not heard by the end of this time, please contact the department directly.

Undergraduates:
If you miss the offer by a reasonable margin, your application is referred back to the department to be reconsidered. If the department(s) feels it is still possible to confirm your place, the Admissions Office are informed and UCAS is contacted with the decision. Should the department feel that they can no longer offer you a place, UCAS are informed that your application has been unsuccessful and you are then released to your insurance choice or into Clearing.

Postgraduates:
All applications are referred back to their departments to be reconsidered. The Admissions Office will then convey all decisions direct to the applicant by letter.

Your first step should be to contact the relevant faculty admissions officer|, by email or letter. We will then liaise on your behalf with the department(s) concerned. If necessary, your application form will be sent over to the relevant Admissions tutor to assess. This does not jeopardise your original course offer until the new course offer is made and replaces it. Once we have a decision from the department, we will contact you by letter.

In theory, yes. You should contact the Admissions Office by letter or email|. We will then liaise with the department on your behalf. Whilst this is not usually a problem, offers are made based upon numbers of students, so it may not always be possible. You will be notified by letter once we have received a decision from the department.

All undergraduate and postgraduate applicants are initially assessed on the information supplied on their application form by a fully trained member of the admissions team. If you disagree with this initial assessment then you can complete a fee status questionnaire| and return it to the Admissions Office.

Note: The Admissions Office is unable to provide fee assessments over the telephone or email, nor is it possible to make an assessment on a student who has not applied to a course at Royal Holloway.

For further guidance, please view the UKCISA| website.

Undergraduates:
If the department has made you either an unconditional or conditional offer, the Admissions Office will send you a welcome pack that includes a funding guide, also available here|. Included in this booklet are scholarship application forms. These should be completed and returned to the Admissions Office by the relevant deadline in order to be considered for an award. Applications received after this time may not be considered. If you have any other queries please contact the Admissions Office|.

Postgraduates:
You should indicate on your application that you wish to be considered for a departmental scholarship in the funding section. All postgraduate scholarships are awarded by the departments themselves. For further details please visit the funding postgraduate studies| page or contact the departments directly. For advice regarding AHRB and other funding bodies, please contact Dr Francesca Chiarelli|, the Postgraduate Administrator.

Details on campus accommodation and the application process are available on the accommodation application| pages. Applicants who have accepted their unconditional or conditional offer can apply for accommodation online. Undergraduate applicants must have accepted Royal Holloway as their firm choice. Once your application has been submitted, you will receive an automated acknowledgement. Should you not receive an acknowledgement within 24 hours, please return to your application to check that it has been submitted successfully.

Please note that in order for an application to be complete, a £150 accommodation application fee must be paid, which will be deducted from the first term's accommodation fees. To ensure your accommodation place, please check the website for application deadline details.

Undergraduates:
All undergraduates holding offers can use the status checker| to access pdf versions of the departmental reading lists, once their status is either firm or Insurance. Please note that not all departments provide reading lists. However, if you go to the status checker, and follow the links for reading lists, you will be advised further regarding your department's policy.

Postgraduates:
For advice about reading lists, you will need to contact the departmental administrator. The Admissions Office does not provide reading lists for postgraduate courses.

For undergraduates only:
Yes, some courses at Royal Holloway do have limited places available during the Clearing process in August. In order to apply you should contact the Clearing hotline number, where you will be greeted by a member of staff who will assess your suitability and if appropriate pass your details to the relevant departmental admissions tutor. If you are offered a place at Royal Holloway through Clearing, you will need to refer yourself on UCAS Track.